The Xerox 9 Series Arrives at CSRA Document Solutions

We are excited to share early success with the new Xerox 9 Series at CSRA Document Solutions. Our goal is to provide reliable, efficient technology to our clients, and the initial customer feedback on this new product family has been extremely positive.

Early Sales Success and Competitive Wins

We want to recognize Nicole Cain, our Director of Sales, who has been leading the charge. Nicole has already sold five units across four accounts. This includes upgrading two of our existing customers and securing two competitive wins.

Our Internal Product Launch Event

To build on that momentum, we celebrated the 9 Series with a full CSRA Document Solutions Product Launch. With food, music, hands-on demonstrations, and team recognition, our objective was simple: get our entire organization engaged, educated, and prepared to support this new product family.

Great customer experiences start with a team that thoroughly understands the products they sell and support. Because of this, our launch event focused heavily on technical education.

Hands-On Technical Training

Our service and technical teams held their own hands-on breakout session during the launch. They tore into the new equipment to experience the simplicity and serviceability of the platform firsthand. By understanding the inner workings of the platform from day one, our team is fully equipped to maintain these machines in the field.

Looking Ahead

We are already seeing exactly what we hoped for with the rollout of the Xerox 9 Series:

• Strong customer feedback.
• New competitive wins.
• An energized sales team.
• An engaged and prepared service team.

Congratulations to Nicole for blazing the trail, and thank you to the Xerox team for giving us a new product family that our organization is proud to sell, service, and support. There is plenty of opportunity ahead.